Skype for Business also integrates fully with Exchange Server 2016, giving you access to the the web-based version of Microsoft Outlook on SaaS and on-premises mail servers. In other words, employees working on the same documents can make calls and send messages using Skype without opening a new program. That’s exactly what Skype of Business does extremely well.Īs a component of Office 365, Skype for Business allows employees to collaborate directly within the world’s favorite desktop productivity apps like Word and Excel. And for that, you need a solution that brings together voice calling, instant messaging, video conferencing and more into a single product. After all, at the heart of any functional team is great communication. What matters is finding the optimal mix of technology to ensure that your business can stay relevant in an increasingly competitive market.Įasily one of the most important challenges facing organizations is the need for a unified communications system. Some of these claims are true, but others are not so accurate. Today’s businesses are constantly bombarded with new technology that promises to improve efficiency and productivity in the workplace.